Maloum chatter jobs: what the work involves
Written by Sophia Brecht Published Last updated
Maloum chatter jobs involve writing to a creator’s fans on the creator’s behalf, selling content in the chat and taking custom requests. Maloum has expressly allowed helpers like this since its terms of 9 July 2026. The condition: nobody may mislead fans about who is writing, and the chat has to make clear that third parties may be involved. Checked on 1 October 2026.
What does a chatter do on Maloum?
A chatter answers messages in a creator’s account and sells whatever Maloum allows in the chat. That mostly means paid content, mass messages and custom requests.
The toolkit is small. Photos and videos can be priced one by one in the chat and unlock after payment; in the industry this is called PPV, short for pay per view. Paid mass messages go out to many fans at once. Custom content is agreed in the chat and paid through the tip function, and fans can send tips at any time. Subscribers also pay extra for individual items offered in the chat. In our experience, though, most of the shift goes on conversation: listening, remembering what was said before, getting the creator’s tone right.
How do you get Maloum chatter jobs?
Through an agency, or directly from a creator who wants help. Maloum publishes no program or list for chatters, and the platform does not describe team logins with separate roles anywhere.
Legally, you are the creator’s helper. Under §7.5 of the creator terms, third parties act only on the creator’s behalf, under their direction and subject to their ongoing control, and everything you write is attributed to the creator. That is why a serious client gives you clear guidelines: what you may sell, which prices apply, when to check back and which subjects are off limits.
What are the disclosure rules when you write as a chatter?
You must not mislead fans about who is writing. §7.7 obliges the creator to disclose clearly that third parties or AI may be involved in the chat, and that bears directly on your work.
Day to day, this means the disclosure is visible in the chat, and a direct question such as »Bist das wirklich du?« (“Is that really you?”) never gets a lie for an answer. In the fan terms, fans accept that messages need not come solely from the creator in person (§11.2). Maloum even tells fans on its own blog that they will not find accounts there where an agency poses as the creator. A chatter who deceives fans is working against the rules and against what Maloum promises its users.
Do people or AI write on Maloum?
Both happen, and both are allowed under conditions. Under §7.6 AI may help as long as the disclosure is in place; §8.2.5 bans programs that access the platform automatically from outside.
At Bunny Agency, people write every message. Software supports the team, and it never writes a reply to a fan. Where the line between permitted AI and a banned bot runs, and why CRMs remain an open question, is explained in the post on AI on Maloum.
What skills do Maloum chatter jobs require?
Above all, fluent and natural German. Maloum says it was built for the German-speaking market from day one, and its help centre exists only in German.
Beyond that, much of the job can be learned:
- A feel for tone. Fans from Vienna, Zurich and Cologne write differently, and a chat should sound like the same person whoever is on shift.
- Discretion with fans, creators and their data.
- Selling without pressure. Maloum can charge chargebacks for faulty or misdescribed services to the creator in full (§15.9), so a fan who was oversold ends up costing money.
- Knowing the rules. No links, usernames or contact details for other platforms (§8.1), no offers to meet in person, and the content bans in §8.2 expressly apply to messages as well.
- Tidy handovers between shifts, so no fan gets asked the same thing twice.
Why don’t we name a pay figure?
Because any number would be guesswork. Pay depends on the client, the country, the type of contract and the workload, and for Maloum there is no reliable public figure we were able to check.
Treat job ads with fixed, high earnings promises with the same suspicion as an earnings guarantee aimed at creators. A serious ad sets out tasks, working hours, the type of contract and a named contact; pay is agreed in the interview and then put in writing.
How do you spot dubious Maloum chatter jobs?
When you are asked to pay upfront, mislead fans or run tools Maloum bans. The table lists typical warning signs and why each one matters.
| Warning sign in the ad or interview | Why it is a problem |
|---|---|
| You pay for training, scripts or a “starter pack” | the client makes money from you before you have worked |
| You are told to pose as the creator | breaches §7.7, and the creator carries the risk |
| You are told to steer fans to Telegram, WhatsApp or other platforms | banned under §8.1 and §8.2.6 |
| You are handed bots, scrapers or programs for automated sending | automated access is banned under §8.2.5 |
| You are asked to message creators on Maloum for the agency | recruiting ban under §8.2.8 |
| Login details are passed around in group chats | nobody knows who was in the account; the creator loses the control §7.5 requires |
| No legal notice, no written contract | you do not know who is paying you |
Many of these are the same signs creators use to spot a dubious agency; more on that under Maloum agency red flags. How we organise Maloum chats ourselves is described on the page about chat management.